The Claims Management Regulator is responsible for regulating businesses that handle certain types of claims for compensation in relation to personal injury, financial products/services (such as mis-sold payment protection insurance), employment matters, criminal injuries, industrial injuries disablement benefit and housing disrepair.

Businesses providing these type of services are most commonly known as claims management companies.

You can check if a business is regulated by checking our authorised business register.

What's new

• Proposals for amendments to the Conduct of Authorised Persons Rules - consultation response published
  
• The Claims Management Regulator accepts undertakings from Real Time Claims Ltd
• Conduct of Authorised Persons Rules 2013
• Claims management regulation bulletin No.18 - March 2013
• A quick guide to the referral fee ban for those claims management businesses operating in the personal injury sector (PDF 0.20mb)
• Find out what action the Claims Management Regulator is taking to tackle malpractice in the PPI claims market