Legislation and regulations


Compensation Act 2006


See the Conduct of Business page for more detailed codes of practice including: 

  • Conduct of Authorised Persons Rules 2013
  • Complaints Handling Rules 2006
  • Client Accounts Rules 2006.

Compensation (Claims Management Services) Regulations 2006

Compensation (Claims Management Services) (Amendment) Regulations 2008

These regulations cover:

  • granting authorisation
  • criteria for waiving the requirement of authorisation
  • arrangements for setting fees
  • provision for the Regulator to require authorised persons to have professional indemnity insurance
  • provision for the Regulator to make rules for the professional conduct of authorised persons
  • requirement to have a complaints handling procedure
  • provision for the Regulator to audit or investigate businesses


Compensation (Regulated Claims Management Services) Order 2006

Compensation (Specification of Benefits) Order 2006

Compensation (Exemptions) Order 2007

Compensation (Exemptions) Amendment (No1) Order 2007

Commencement Orders

The Compensation Act 2006 (Commencement No 1) Order

The Compensation Act 2006 (Commencement No 2) Order 2007

The Compensation Act 2006 (Commencement No 3) Order 2007


Consultations relating to claims management are held on the Ministry of Justice's consultation hub.







Claims Management Regulation


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