For all general enquiries, to apply by telephone or get help with your application please call our helpline number 0300 003 3601 

You can contact us between 8.30am and 5.00pm Mondays to Fridays, except Wednesdays, which are 10.00am to 5.00pm.

Or you can use our case enquiry form to ask questions about your case.

Writing to us

Please send any letters to:

Criminal Injuries Compensation Authority
Tay House
300 Bath Street
Glasgow
G2 4LN

Our offices are not open to the public, and you will not be able to visit us.