Employment Tribunal contacts
We have a public enquiry line to answer general queries, provide information about tribunal publications and explain how the tribunal system works. We cannot give you legal advice, such as advising you on your claim or response or action correspondence as we do not have access to case files.
If you are not sure that your claim is something that an Employment Tribunal can deal with, contact the public enquiry line (or ACAS on 0300 123 1100 open from 8am to 8pm Monday–Friday and 9am to 1pm on Saturday)
Public Enquiry Line: England & Wales: 0300 123 1024; Scotland: 0141 354 8574
Minicom: +44 (0)1509 221564
Please quote your case number if you contact the tribunal office by phone or in writing.
You must let the tribunal office know immediately if your contact details change.
If you have a representative (a person you ask to act on your behalf), all correspondence about the case will be sent to them. You must pass any further requests for information through your representative and not straight to us.
Contacting us by email
To contact an Employment Tribunal by email please contact the tribunal office dealing with the claim (listed below) quoting the case number in any correspondence and in the title bar of the email.
Documents sent to the tribunal must be in a 'Word' compatible format. We will not accept documents in other formats. When we receive your email, we will send you an electronic acknowledgement. Do not send further emails or phone the tribunal office unless you have not received an acknowledgement within two working days of sending your email.
To communicate with you by email we require a valid email address. When you ask us to communicate with you by email you are agreeing that you check for incoming email at least once every day and that we may pass your email address to other people involved in the claim.
If we send any documents by email we will use enclosures using the software 'Word XP' currently used by our offices. We will send copies of non-electronic documents and documents which need a chairman's signature, for example a judgment, by post.
You can find a tribunal venue near to where you live using Venue Finder.
Our Customer Service Officers can help you if you have any special requirements, suggestions about improving our service or if you want to make enquiries about observing a tribunal hearing. Telephone numbers and emails for the Customer Service Officers are below: