Doncaster prison visiting information

Family visits

Mon - Fri:
09:00 – 12:00, 13:15 – 15:00, 15:30 – 17:15

Sat & Sun: 10:45 – 12:15, 12:45 – 14:15, 14:45 – 16:15

Booking information: HMP & YOI Doncaster operates a Family visits booking system.  Family visits can be booked by contacting the Family Visits Booking Line 01302 767992, (lines are open - Mon-Thurs 08:30-17:00 Fri 08:30-1600) a booking reference number will be given and should be kept by the visitor if they have any queries regarding the visit. Visitors can choose 1 of 3 visiting sessions per day Monday - Sunday they want to attend; each session is of 1.5 hours duration, which is designed to fit round the prisoner’s regime (Core Day). Visitors should arrive at least 30 minutes before the start of their booked session. Visitors arriving 30 minutes before the session is due to finish will not be allowed to visit.  Prisoners can also book visits by using the on wing ATMs and -cell I.T system prisoners should ensure that the person to visit is aware of the booking. Visits can be booked up to a week in advance.

Family Activities: At HMP & YOI Doncaster, we understand the importance the family plays in supporting and encouraging prisoners to make a lasting change to their lives for the better. As part of the Family First Initiative visits will be host to different activities within the visits area, these include Parent and Toddler mornings, Daddy Newborn and others. The play providers and Family First staff will be responsible for developing and implementing these activities. 

You are not allowed to take personal belongings into the visits hall. They should be left in the lockers at the Visitors Centre. These are lockable and you should retain the key during your visit. Each lockers costs £1.00 which will be refunded when you return the key to the locker. 

All visitors must bring identification with them and be able to clearly identify themselves to be the person they are claiming to be:

Either one of:

Acceptable Alone

  • Valid passport
  • Valid driving licence – photo bearing with current and correct address
  • Senior citizen public transport pass (photo bearing)
  • Annual public transport season ticket (photo bearing);
  • Employer’s I.D. card (must show name of visitor/employer’s name/photograph and signature);
  • Photo bearing disability car permit (issued by local authority);
  • European ID Card (photo bearing).

Two or more of the following:  1 each of x2 forms of ID

  • Rail or bus pass with photograph;
  • Cheque book/credit/debit/store card with signature;
  • Young person’s proof of age card;
  • Trade Union or Student Union membership card;
  • Birth Certificate, (Require Parent Details)
  • NHS medical card
  • Marriage Certificate;
  • Utility Bill with address that matches VO – dated within the last 3 months
  • Rent books are considered to be a bill so cannot be used with bill;
  • Old style driving licence;
  • Library Card with signature;
  • Foreign Identity or Residence Card;

You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Professional visits

Mon – Fri: 09:30 – 12:00, 13:30 – 16:30

Booking information: police, probation and other non-Family visits must be pre-booked on the dedicated legal visits booking line 01302 764388, Mon-Thurs 08:30-17:00 Fri 08:30-1600, or via the website www.hmpdoncaster.com and click on the link, Legal Visits must take place during the published visiting times. Where exceptional circumstances require otherwise, the visit must be authorised by the Duty Director in advance

Prisoner secure payments: Families & friends can send money securely to a prisoner at HMP & YOI Doncaster, via the website, www.secure-payment-services.com it takes only a few minutes to sign up and, the funds are transferred to the prison electronically. The sophisticated systems allow you to enter the amount to be sent, press 'send' and sit back in the knowledge the funds will be delivered safely and securely to the prison of your choice. From all corners of the World you can now send money to prisoners, detainees and secure accommodation

How to get there:

The prison is situated half a mile (15 minutes walk) from Doncaster railway station. There are train connections from Sheffield, Leeds and main stations along the North-East. When exiting the railway station turn left and walk for about 300 yards. Walk over the North Bridge and on the left you will find steps going down. The prison is straight ahead on the left. Taxis are also available outside the railway station.

From the South: Take the M1 and exit at junction 32 onto the M18. Leave the M18 at junction 2 and take the A1(M) north bound. Exit at junction 36 and take the A630 east bound towards Doncaster. Go straight on until you come to a major roundabout and turn left towards the train station. At the second roundabout (St George's) take the second exit over the new bridge. At the bottom of the bridge turn left and follow the signposts through the Riossi and Dixon motor dealerships. 

From the North West: From the M6 change onto the M62. Continue on the M62 to junction 33 and change onto the A1 south bound. Join the A1(M) and exit at junction 36 onto the A630 towards Doncaster. Go straight on until you come to a major roundabout and turn left towards the train station. At the second roundabout (St George's) take the second exit over the new bridge. At the bottom of the bridge turn left and follow the signposts through the Riossi and Dixon motor dealerships.

From the North East: Take the A1/A1(M) towards Doncaster, exit the A1(M) at junction 36 onto the A630 towards Doncaster. Go straight on until you come to a major roundabout and turn left towards the train station. At the second roundabout (St George's) take the second exit over the new bridge. At the bottom of the bridge turn left and follow the signposts through the Riossi and Dixon motor dealerships.

There are parking facilities at the prison.


HM Prison Service

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