East Sutton Park prison visiting information

Social visits

Sat: 14:00 - 16:00
Sun: 09:30 – 1130 and 13:30 - 15:30

Booking information:

To book online, visit: www.gov.uk/prison-visits

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

Up to three adults and three children can visit, you will also need their full names, dates of birth and address details at the time of booking.

You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email.

Residents are only permitted to have One Visit per weekend. After a series of risk assessments most residents have 2 community visits a month with their families.

Visitors can be picked up and dropped off at Headcorn Railway Station, this is booked internally by the residents themselves.

Visits must be booked two working days prior to the desired visits day. (It is advisable to book early, maximum of 28 days).

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days. Please email hmppsvisitbooking@noms.gsi.gov.uk or call 0300 303 0630 (open Monday to Friday 09:00 to 18:00).After initial risk assessments most women have 2 community visits a month of between 8 to 12 hours with their families.

Additional information: You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Visitor Centre

There is not a Visitors centre at HMP/YOI East Sutton Park, but in the Visits Hall there is an opportunity to purchase drinks and snacks.

Email a prisoner

HMP/YOI East Sutton Park offers the email a prisoner service with the maximum of four photos per message, for further information call 03333 70 65 50 or email support@unilink-technology-services.com, website address www.emailaprisoner.com. All incoming messages are printed and handed out as normal mail, responses from residents are emailed Monday to Friday.

Official visits

Mon - Fri: 09:30 - 11:30 & 13:30 - 16:30

Booking information: All official visits (legal / social services etc.) can book via email at the following email address: hmppsvisitbooking@noms.gsi.gov.uk or call 0300 303 0630 (open Monday to Friday 09:00 to 18:00).

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at www.prisonvoicemail.com.

How to get there:

  • Bus: There is a bus service (no. 12 or 812) from the Maidstone depot at the Chequers Centre, to Sutton Valence, which is a 1 mile walk from the prison. From Headcorn the no. 12 bus operates in the opposite direction. Walking from Sutton Valence leave by taking the left turning at the cross roads in the village centre (as you are facing downhill). Follow this road out of the village, past the Queen's Head, the Post Office, assorted shops and the Swan. Continue for approximately 1 mile out of the village and, where the road bends to the left and uphill, the Prison gates will be straight ahead. This will take approximately 20 - 30 minutes. (The bus is not the advised way to travel to the prison due to the long walk both ways.)
  • Train: The nearest railway stations are Maidstone East and Headcorn, both lines have regular services from both London and the Kent Coast. Headcorn is approximately 5 miles from the prison and Maidstone East is approximately 12 miles from the prison. There is an infrequent bus service to Sutton Valence but the best way to arrive at the prison is by taxi
  • Car: Leave M20 at Junction 8 (A20 - signed Lenham, Maidstone Services and Leeds Castle). Turn left at the first roundabout (A20), straight over the second roundabout. Turn right at the third roundabout joining the B2163. Follow this road past Leeds Castle and through the villages of Leeds and Langley to the "T" junction with the A274. (Plough Public House is on the right). Turn left on to the A274 (signed Sutton Valence and Headcorn). Turn left at the first cross-roads (signed East Sutton, Kingswood and Ulcombe). Turn at the second right hand turn (signed East Sutton). Go past the first left hand turn. The prison is a few hundred yards on the left on the bend.
  • Visitors parking is the first left turn, first left again and straight to the end.
Her Majesty's Prison & Probation Service


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