Frankland prison visiting information

Social visits

Tue: 13:30 - 15:30
Wed: 13:30 - 15:30
Thu: 13:30 - 15:30
Fri: 13:30 - 15:30
Sat: 13:45 - 16:00
Sun: 13:45 - 15:30

Booking information: Visits must be pre-booked on 0191 376 5048.

Additional information: There is a staffed Visitors center. All visitors will be screened. Canteen and Children's Play Area in the Visiting Room. Disabled Access. Visits entitlement depends on privilege level.

You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Official visits

Tue: 09:30 - 11:30 & 13:30 - 15:30
Thu: 09:30 - 11:30 & 13:30 - 15:30
Fri: 13:30 - 15:30

Booking information: Visits must be pre-booked on 0191 376 5048.

Additional informaion: Weekday afternoon legal visits only with the Governor's authority.

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at www.prisonvoicemail.com.

How to get there: The prison is located about 3 miles from Durham City.

  • Bus: Weekdays only - Arriva Bus Service, number 62 from outside the bus station at 30 minute intervals. On Saturdays take bus number 63 which departs hourly at 16 minutes past the hour.
  • Train: By rail to Durham, then by bus.
HM Prison Service

Contact

Get email alerts
Find a form
Find a court form