Glen Parva prison visiting information

Social visits

Mon: 14:00 - 15:45
Tue: 14:00 - 15:45
Wed: 14:00 - 15:45
Thu: 14:00 - 15:45
Sat: 14:00 - 15:45
Sun: 14:00 - 15:45

The times for prisoners on closed visits are 14:00 - 15:00.

The visitors centre is open from 12.30 to allow for the booking in of visitors. 

Booking information:

To book online, visit:

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

You can choose up to 3 possible dates and times. Prison booking staff will check what's available and confirm your visit by email. 

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please email or call 00116 228 4366, lines open Monday to Thursday 09:15-11:45 & 13:30-16:45 and Friday 09:15-11:00 & 13:00-17:00.

The Visits Booking form is no longer valid as it does not allow the Visitor to enter the 13 digit Visiting Order number into the ‘Visiting Order No. box, which only holds 12 numbers.

If you are visiting a CONVICTED prisoner you only need to enter the booking reference number.  

If you are visiting a REMAND prisoner you must fill in all the visitor details. 

You experience problems with this if you do not have a Microsoft Outlook email account. In this case, please save the completed form to your computer and email directly to We accept emails containing the Visiting Order No. (if convicted), the names, date of births and addresses of the Visitors, the Prisoners Prison number and full name and the date that they wish to Visit. Would it be possible to do a direct link to a blank email as is the case for Legal Visits?

Please note that your visit is not officially booked until you receive return email confirmation. 

Additional information: All visits to prisoners must be pre-booked by telephone/online. 24 hours notice is required. Visitors may book up to 7 days in advance.

People visiting a convicted prisoner must have in their possession a valid visiting order prior to booking. The first name on the order is the principal visitor; any other person named on the visiting order and as the visiting order number can book the visit.

Cancellations of these bookings can be made by any person named on the visiting order. Please be on time as no extension can be granted. 

You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Official visits

Mon - Thurs: 13:35 - 15:45 No A.M visits.

Booking information: Booking line is 0116 2284366 Lines are open Mon-Thursday 09:15-11:45 & 13:30-16:45 and Friday 09:15-11:00 & 13:00-17:00

Alternatively you can book via email.

Please note that your visit is not officially booked until you receive return email confirmation.

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at

Her Majesty's Prison & Probation Service


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