Hewell prison visiting information

Social visits 

House blocks 1-6 
Mon: 14:00 - 16:45
Tue: 14:00 - 16:45
Wed: 14:00 - 16:45
Thu: 14:00 - 16:45
Fri: 14:30 - 16:30
Sat: 09.30 - 11.30 & 14.30 - 16.30
Sun: 09.30 - 11.30 & 14.30 - 16.30 

Booking online

The Central Booking Office is open Monday to Friday 09:00 – 18:00.  Bookings can be made by telephone: 0300 060 6503, by e-mail: 
visitsbooking.westmidlands@noms.gsi.gov.uk or or 24/7 at www.gov.uk/prison-visits

Additional information: There is a visitor's centre serving house blocks 1-6 with a small children's play area in the visits room. 

Acceptable forms of identification are listed below (ONE from the following list):

  • Current Passport
  • EC identity card 
  • Driving License (photo type) 
  • Senior Citizens public transport pass issued by a local authority 
  • Employer’s or student ID card but only if this clearly shows the name of the visitor and the employer or educational establishment, and has a photograph which can be compared with the visitors appearance, and if the employer or educational establishment is known to exist. 

If you are unable to produce one of the above, then TWO or more from the following list is acceptable:

  • Birth or marriage certificate. 
  • Rail or bus pass with photo 
  • Credit or debit card 
  • Employers pass or ID, or student ID (if not acceptable in above list) 
  • Young persons “proof of age” card 
  • Trade Union or NUS membership card 
  • Library card - if it has a signature that can be compared with the visitors signature 
  • Rent book 
  • Foreign identity or residents card (other than EC ID cards) 
  • TWO household bills – count as just ONE form 

The Grange Resettlement Unit (GRU)

Tuesday  - 14.00 - 15.30
Wednesday - 14.00 - 15.30
Thursday   - 14.00 - 15.30
Saturday  - 13.45 - 15.45
Sunday  - 13.45 - 15.45 

There is no booking line for the GRU.  The prisoner will advise you when to visit and send you a Visiting Order reference. 

Official visits 

House Blocks 1-6 
Mon: 09:00 - 12:00 & 13.00 - 16:00
Tue: 09:00 - 12:00 & 13.00 - 16:00
Wed: 09:00 - 12:00 & 13.00 - 16:00
Thu: 09:00 - 12:00 & 13.00 - 16:00
Fri: 09:00 - 12:00 & 13.00 - 16:00 

Booking information: Official visits for house blocks 1 to 6 are booked on 0300 060 6503, 09.00 to 18.00, Monday to Friday (except Bank Holidays) or by email visitsbooking.westmidlands@noms.gsi.gov.uk.

The Grange Resettlement Unit 
Monday 09.00 - 12.00 &13.00 -16.00
Tuesday 09.00 -12.00 &13.00 -16.00
Wednesday 09.00 -12.00  & 13.00 -16.00
Thursday 09.00  -12.00 & 13.00 -16.00
Friday 09.00 -12.00 & 13.00 -16.00

Booking information: All official visits are booked via the GRU gatehouse 01527 783125. 

Video Link
Monday 08.30 -11.45 & 13.45 -16.45
Tuesday 08.30 -11.45 & 13.45 -16.45
Wednesday 08.30 -11.45 & 13.45 -16.45
Thusrday 08.30 -11.45 & 13.45 -16.045
Friday 08.30 -11.45 & 14.30 -16.30

Booking Information:  The Video Link office hours are Monday – Friday 08:00 – 17:00.  Bookings can be made by calling 01527 785309.  There are two courts available with booths 1 and 2 for use pre and post court.  Booths 3 and 4 are available for Probation, Legal Teams, Inter Prison Video Links and various other services.

HM Prison Service

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