High Down prison visiting information

Social visits:

Mon: No visits

 9-11am HB6 only

Wed: 9-11am HB6 only

Thu: 9-11am HB6 only

Fri: No visits

Sat & Sun: 2-4pm

Booking online

To book online, visit: www.gov.uk/prison-visits

All you need is: 

  • the name and date of birth of the person you are visiting 
  • their prisoner number 

You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email. You’ll also receive your visiting order (VO) number by email. You must bring this with you when you visit. 

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please email SocialVisits.HighDown@hmps.gsi.gov.uk, by phone on 020 7147 6570 or in person at the Visitors Centre, or buy using the online booking request system at www.gov.uk/prison-visits.

Booking office opening times are:

Monday to Friday: 09:00 – 12:00 and 13.15 – 16.30 

Saturday & Sunday: 08:15 – 12.00

Additional information: 

  • Visitors to convicted prisoners may only book a social visit when in possession of a valid visiting order and may book up to 2 weeks in advance. Remand prisoners up to 8 days in advance.
  • There is no smoking on visits
  • Baby changing facilities available
  • Crèche/ play area in the Visits hall
  • Time for 72 hour visits depends on the availability of space and are only available to newly remanded or convicted prisoners. Licence Recall prisoners are not eligible.
  • Clothing can be handed in or out at Visitors Centre before visit before visit between 10:30-12:00 hrs, none will be accepted out of these times. 
  • No cash, cheques or postal orders will be accepted
  • For further information, please phone the Visitors’ Centre Information Line on 020 7147 6360 (not to be used for bookings).

Official Visits:

Mon: No visits

Tue: Professional visits: 08:45-09:45, 10:30–11:30

Wed: Professional visits: 08:45-09:45, 10:30–11:30

Thu: Professional visits: 08:45-09:45, 10:30–11:30

Fri, Sat, Sun: No visits

Booking information:

Legal visits can be booked by email at LegalVisits.HighDown@hmps.gsi.gov.uk.

Booking office opening times are:
Monday to Friday only: 08.30 – 12.00 and 13.15 – 16.30

Please note as of 18th May 2013, legal visits can only be booked via email.

How to get there:

The prison is 14 miles south of Central London, close to Sutton and 6 miles north of the M25.

It is situated opposite HMP Downview in Sutton.

Number 80 bus from Morden station (Northern Line)

Take a train to Sutton or Belmont station. The prison is less than 15 minutes away, from there you can get a taxi (£6 each way approx).

From M25 Junction 8, take the A217 to Sutton/London. After about 5 miles turn right onto the A2022, then turn left at the second roundabout into Sutton Lane (B2218). The prison is signposted about 1 mile down on the right. For Sat Nav's, the postcode is SM2 5PJ.
There is limited on-site parking facilities for visitors.

HM Prison Service


Get email alerts
Find a form
Find a court form