Low Newton prison visiting information

Social visits

Tuesday: 13.45 - 15.45 
Thursday: 13.45 - 15.45 
Friday: 13.45 - 15.45 
Saturday: 14.00 - 16.00 
Sunday: 14.00 - 16.00 

Booking information:

To book online, visit: www.gov.uk/prison-visits

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

You can choose up to 3 possible dates and times. Prison booking staff will check what's available and confirm your visit by email. 

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please call 0191 376 4147, lines open Monday to Friday inclusive, excluding weekends and Bank Holidays.

Reception visits: A Reception visit, not booked, may take place within 7 days of the first reception into prison, providing spaces are available in the Visits Room.

Remand prisoners: (unconvicted, trial and remand prisoners): Unconvicted prisoners are entitled to 3 sessions per week, Monday to Friday and one session on a weekend, making a total of 4 sessions in a 7 day period, room in visits permitting. These visits must be pre-booked.

Convicted prisoners: After the initial reception visit, further visits will be booked when you are in receipt of a valid Visiting Order (VO). Convicted prisoners are entitled to a minimum of 2 Visiting Orders per 28 days.

Additional information: The Visitors Centre is located just outside the prison and is staffed by volunteers and paid staff employed by NEPACs (North East Prisoner After Care Society)

NEPACs is a regional charity which aims to build bridges between prisoners, families and the community. The centre provides toilet facilities and refreshments. Staff also have access to a range of information on issues which may be of concern or interest to families and can offer practical and emotional support . There are facilities for children including baby changing facilities and a youth room where older children can access age appropriate activities while they are waiting for their visit.

NEPACs also run the tea bar and the cr├Ęche facility within the prison visit area and help to co-ordinate child parent visits and the play sessions for children on those days.

NEPACs also administer hardship grants and provide free caravan holidays for families.

Official visits

Tuesday:     09.30-10.00, 10.00-10.30, 10.30-11.00, 11.00-11.30, 14.15-15.00, 15.00-15.45 
Wednesday: 09.30-10.00, 10.00-10.30, 10.30-11.00, 11.00-11.30 
09.30-10.00, 10.00- 10.30, 10.30 - 11.00, 11.00 - 11.30, 14.15 - 15.00, 15.00 - 15.45 
Friday:* 14.15- 15.00, 15.00 - 15.45 

* NEVER the last Friday of the month 

How to get there

Low Newton Womens local prison and Young Offenders Institute is on the outskirts of Durham City.

  • Bus: Buses run from North Rd in Durham (0.5 miles from the station). No. 63 & 64 come every 10 minutes.
  • Train: Durham City is the nearest station to LOw Newton and is the main East Coast line Inter City station. Check your local station for details. It's a 10-15 minute walk to the bus stop, or taxis operate from both the station and bus stop.
  • Car: From the north or south take the A1(M) to the A167 Chester le Street slip road. On the roundabout below the A1 take the exit posted A167 Durham (from the North it is the 3rd exit from the South it is the first). Coming the second roundabout, follow the A167 Durham Sign, going straight on. There is a large BP garage on the right. You come to another roundabout, go straight ahead, following signpost A167 Durham. Go on to another roundabout, go straight ahead, A167 Durham. You will go under a railway bridge, carry straight on the dual carriageway, straight through the two new roundabouts at Chester Moor and the Red Lion. At the next big roundabout, take the first left signposted Arnison Centre, Newton Hall, Finchale Priory. Carry on past McDonalds, Sainsburys etc on your right. At the next roundabout go straight across, signposted Newton Hall, Brasside, Finchale Priory. Continue a short distance to another roundabout, (housing estate on the right, Newton Grange pub/hotel on your left). Turn left signposted Newton Hall, Brasside, Finchale Priory. Go on down the hill, under the railway bridge. Take the first right for Low Newton prison, after the bus shelter on the right.
  • There is a visitors car park at the front of the prison but parking is limited during the week.

HM Prison Service


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