Nottingham prison visiting information


Social visits:

Monday: 14:00-16:00

Tuesday: 9:00-11:00 : 14:00-16:00

Friday: 9:00-11:00

Saturday: 9:30-11:30 : 14:00-16:00

Sunday: 9:30-11:30 : 14:00-16:00

There are no visits on Wednesday
There are no evening visits

Booking information:

To book online, visit: www.gov.uk/prison-visits

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

Prison booking staff will check what's available and confirm your visit by email. You can select up to 3 dates per request. This is a preferred date system. If your first selected date isn’t available, the second option will be booked, and if your second date is not available, the third date will be booked for you. You will receive a rejection if all dates are full.

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please email socialvisits.nottingham@hmps.gsi.gov.uk or call 0115 962 8980, lines open Monday and Thursday 13:00-16:00pm, Tuesday, Friday and Saturday 9:00am-12:00pm

Text bookings:

To book a visit start your message with social and send to 60777. In your text message you should state the details of the person you will be visiting, his number, the details of who will be visiting including all children, the dates and times of the requested visits. A confirmation text message should be sent through to you. If you do not receive a confirmation text please contact the booked visits office by phone or again by email to check.

Please give at least 24 hours’ notice for all bookings.

Visitors can book their next visit in person at the time of visiting.

Who can visit?

Up to 3 adults can visit at one time, plus children: for the purposes of seating, children over the age of 10 will be considered as an adult. Persons under the age of 18 must be accompanied by an adult.

Visit entitlement per week:

RemandLength of visit
Basic 3Minimum 1 hour
Standard 3Minimum 1 hour
Enhanced  3Minimum 1 hour


Visit entitlement per month:

ConvictedLength of visit
Basic 2Minimum 1 hour
Standard 3Minimum 1 hour
Enhanced  4Minimum 1 hour

Visitor Centre staff will be able to advise you on how visit entitlement works, any queries can also be sent to socialvisits.nottingham@hmps.gsi.gov.uk

Additional information:

Family visits are available upon successful application on the last Thursday of each month.

Bookshare visits are held monthly on Thursday afternoons.

Family Visits and Book Share are additional privileged visits over and above the usual entitlement.  Visiting Orders are not required.  Applications to attend a these must come from the prisoner and be approved. Family Visits can be applied for by visitors on behalf of the prisoner also.

Booking in:

Visitors can book in at the Visitors Centre.

Identification is required for every individual attending a visit. This includes all children.

ID for Adults:

Driving Licence: Will be accepted on its own. Please ensure your address is correct to our records.

Passport, Concessionary Bus Pass or Citizen ID Card: Must be accompanied by one letter as proof of address dated within 3 months prior to your visit. Bus passes will only be accepted if they are concessionary [It will say concessionary on your card]

Birth Certificate: This will only be accepted if accompanied by ALL of the following: 2 Letters of proof of address dated within 3 months prior to the date of your visits AND a bank card [within its expiry date]

Biometrics ID is used for visitors and all visitors will be photographed (except children).

ID for Under 18’s:

Birth Certificate: Will be accepted on its own

Passport: Will Be accepted on its own

For Children under 3 months: Red medical book will be accepted on its own

Searching:

Searching consists of rub down, metal detector, passive drugs dog.
Religious head wear and other religious garments are acceptable
Babies who are brought into a prison may be given a basic or detailed search.

Arrival times:

The booking office opens at 08:30am and 13:30pm. Visitors are advised to book in at least half an hour prior to their visit. The latest arrival times for visits at the prison gates are 10.30am for a morning visit and 15.30pm for an afternoon visit. On weekend mornings the latest arrival time is 11:00am. After these times entry will be refused.

Handing in money & property:

Visitors are not permitted to hand in money for prisoners.

Clothing and prescription glasses can be handed in to a uniformed staff member at the Visitors Centre when on a visit only. All clothing must adhere to prison guidelines and cannot be accepted unless an application from the prisoner has been received and approved. Details of acceptable clothing can be obtained by contacting the visitors centre. Property can only be received by a designated officer before your visit starts. You will not be able to hand property in after the visit.

About the Visits Centre:

The visits centre is open from 08:00hrs – 16.30hrs, 7 days a week. It is run by the Prison Advice and Care Trust (pact) and the telephone number is 0115 962 8980.

The Phone lines are open:

Monday and Thursday 13:00-16:00pm

Tuesday, Friday and Saturday 9:00am-12:00pm

Queries can also be made to: socialvisits.nottingham@hmps.gsi.gov.uk

Further information about the charity can be found at https://www.prisonadvice.org.uk/

Toilets and facilities are available. Disabled access and baby changing facilities are also present. Wheelchairs will be searched on entry to the prison. Lockers are available for £1 (refundable). Refreshments are available within the Visits Hall.

Children:

There are facilities for children but they will not be supervised. Buggies and prams can be left within the centre and at the prison gates at the owner’s risk and are not allowed to be taken into the prison. A private room is available for breastfeeding on request.

Help and Assistance:

Prison Advice and Care Trust offer support and advice to visitors. Information on Finance, Jobs, Health, Drugs and Alcohol, Accommodation etc. SureStart, CARATS,  Family Support Workers.

Further information about the charity can be found at www.prisonadvice.org.uk

The visits centre is located at the bottom of a hill, should any assistance be required please inform a member of the PACT team.

About the visits hall:

Toilets and refreshments facilities are available. Disabled access and baby changing facilities are also present.

Children

There are facilities for children and there is supervision by volunteers. Buggies and prams can be left within the centre and at the prison gates at the owner’s risk. A private room is available for breastfeeding on request. Baby bottles are allowed but must be mixed in the visitors centre in the presence of staff. All Powdered milk must be in its original container, and premixed milk must still have an intact seal. Water must be provided by the staff present. Spare nappies can be taken in a clear plastic bag and a bag of wipes can also be taken into the visit.

Possessions in the Visit Room

The following items are not permitted in the visits room:
Mobile phones/SIM cards, tobacco, lighters, weapons, drugs (legal or illegal) and any other contraband/prohibited items; hi visibility clothing, hats, scarves and gloves. Visitors must adhere to the prisons policy on appropriate clothing and decency. Information can be sought from the visitors’ centre

Visitors may take up to a maximum £20 per adult in coins into the Visit Room. Change is available at the Visits Centre. You will not be allowed to bring notes into the prison.

Full access, lift, parking and toilets are available for disabled visitors.

Official visits

Monday – Tuesday & Thursday:
9:00am - 10:00am
10:00am - 11:00am
2:15pm - 3:15pm
3:15pm - 4:15pm

Wednesdays: No visits

Friday:9:00am – 10:00 am : 10:00am-11:00am

There are no visits on Bank Holidays

If you wish to book a two hour visit please specify at the time of booking otherwise all bookings will be for one hour

Please note all visits are subject to operational needs

Booking information:

Official visit bookings should be made by email:LegalVisits.nottingham@hmps.gsi.gov.uk

When booking by email, please state the details of the person you will be visiting, the prisoner number and  D.O.B, the full details of who will be attending. A confirmation email will be sent to you.

We request that bookings are made at least 24 hours in advance.

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at www.prisonvoicemail.com.

How to get there:

HMP Nottingham is located in the city of Nottingham in the county of Nottinghamshire.

  • Bus: From Milton street, opposite INTU Victoria shopping Centre take the number 15, 16 or 17 bus on the Brown line.
  • Train: On leaving Nottingham station, make your way to Milton Street to catch a brown line bus There are also green taxis available directly outside the train station.
  • Car: Leave the M1 at Junction 26 and take the A610 to Nottingham for 3 miles. Upon reaching ring road A6514, turn left towards Mansfield (A60) along the Western Boulevard and Valley Road. Continue over the railway bridge and through two sets of traffic lights to an island at A611 Hucknall Road (City Hospital should be clearly visible on the left); turn right at the island towards Nottingham City Centre and go up the hill to the traffic lights; turn left onto Perry Road. Turn left after approximately 50m into the prison.
  • Car parking: there is limited parking available onsite for visitors and signposted about half way up Hucknall Road on the left
Her Majesty's Prison & Probation Service

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