Stafford prison visiting information

Social

Social visits take place between 1400 hrs and 1600 hrs every Wednesday, Thursday, Saturday and Sunday.  

Children aged ten years and over will be classed as an adult for seating purposes and allocated a seat in the visits room.

Social visits must be booked with Assisted Prison Visits Unit (APVU) online or by telephone:

  • Online: www.gov.uk\prison-visits 
  • Telephone: 0300 060 6505

You will not be allowed to visit unless you have booked.

ID

All visitors over the age of 16 years are required to provide ID.  All visitors must produce one or two forms of identification dependent upon the type of ID they are presenting.  

You will not be allowed to visit unless you provide correct ID.

Visitors may identify themselves using one of the following:

  • Passport (including foreign passports)
  • European Community ID Card
  • Driving Licence (with photograph)
  • Local Authority Senior Citizen Public Transport Photo Pass
  • Employer or Student ID Card
    • (must clearly show the name of the visitor and the employer or educational establishment and have a photograph or signature which can be compared with the visitor’s appearance or signature)
  • UK Border Agency Foreign National ID Card
  • Citizen Card

Visitors may identify themselves using two of the following:

  • Birth Certificate (cannot be used by those who are married)
  • Marriage Certificate
  • Credit or Debit Card (producing both only counts as one ID)
  • Trade Union or National Students Union Membership Card
  • Rent Card (bank card style only)
  • Tenancy Agreement
  • Foreign Identify or Residents Card
  • ID card from a recognised prison visitor organisation (the name on the card may differ from the VO provided the visitor has other identification to back up the ID card and staff have no reason to doubt their bona fide)

It is the responsibility of visitors to ensure they have the correct identify as outlined above, failure to do so will result in refusal of entry to the prison.

Staff retain discretion to accept any other forms of identification, singly or combined, which clearly and satisfactorily identify the visitor.

Visitors Centre

The Visitors’ Centre, for drop-in, information and support prior to visits, has baby changing facilities, toilets, a children’s play area and light refreshments are available to buy.

There are no toilets for the disabled in the Visitors’ Centre, however, there is one located in the Gate Lodge directly over the road from the centre.

Lockers are available for visitors to store their personal belongings in during their visit.  They are operated by a £1 coin (returnable).

To avoid having to queue outside we operate a virtual queuing system.  Tallies are issued which determine your place in the queue.  Tallies are available to collect from 1030 hrs on visiting days:

  • Wednesday and Thursday - collect from the Visitors’ Centre
  • Saturday and Sunday - collect from the prison Gate Lodge

The Visitors’ Centre is open:

  • 1030 hrs – 1630 hrs - Wednesday and Thursday
  • 1300 hrs – 1630 hrs - Saturday and Sunday

When you leave the Visitor’s Centre to enter the prison for your visit you can only have the following items in your possession:

  • ID
  • Locker key
  • Money (maximum £20, no £20 notes accepted)
  • Books for prisoners to be handed in to prison staff

No other items are permitted.

Family Visits

Family visit days are held six times each year.  Information regarding family visits is available from the staff in the Visitors’ Centre and prisoners are provided with the relevant information to pass on to their friends and family.

Official Visits

Official visits take place between 0930 hrs and 1100 hrs Monday to Thursday. 

Official visits must be booked with Assisted Prison Visits Unit (APVU) online or by telephone:

  • Online: visitsbooking.westmidlands@noms.gsi.gov.uk
  • Telephone: 0300 060 6505

Please note ID requirements above which also apply to official visitors.

You will not be allowed to visit unless you have booked.

Video link facilities

The Offender Management Unit offers video link facility which can be used for parole hearings, court appearances and for offender management meetings, of which parole hearings take priority.  We are unable to facilitate offender management sentence plan video link meetings on Fridays.  At present we are not able to facilitate legal visits within these facilities.

Requests to arrange video link must be sent to the functional mailbox:

Directions

Train

Stafford connects to London Euston.

Walking from the Train Station

On leaving the station cross the pedestrian crossing, turn left and follow the path, you will cross over the river before arriving at a mini roundabout.  Cross the road and take the pedestrian walkway past the Crown Court.  Cross the road at St Mary’s Church and follow the path keeping the church on your left.  You will enter the town high street at the side of McDonald’s, turn left and walk straight through the town centre, past Marks and Spencer.  You will come to Queensway ring road.  Cross the first road and take the pathway to the right.  Cross the second road and take the pathway to the left, follow the path up to the prison.

Car

Leave the M6 at junction 14:

  • from the north – take the second exit
  • from the south - third the exit

On to the Eccleshall Road.  Follow the road for approximately one mile until you reach an island with McDonalds on the left.  Take the second exit for the town.

At the traffic lights, turn left.

At the mini roundabout, turn right and the prison will be on your left.

Parking

There is a public pay and display car park directly opposite the prison, daily charge £4.

Bus

There are no direct services to the prison.

Meeting the needs of disability

Parking

The public pay and display car park next to the Visitor’s Centre is free for those who hold a blue badge.

Visits Room

There is lift access to the visits room which is located on a first floor, please advise staff if you wish to use the lift. There are tables in the visits room which comfortably accommodate wheelchairs. If you require one of the tables please tell the booking clerk when you book your visit. There are toilets for the disabled in the visits room.

If you have sight or hearing difficulties please advise the staff in the Visitors’ Centre who will assist you.

HM Prison Service

Contact

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