Stocken prison visiting information

Social visits

Wed & Thurs:
13:45 - 15:45 (Visitors to be booked in by 14:30 for last entry at 14:45)
Sat & Sun: 09:15 - 11:15 & 13:45 - 15:45 (visitors to be booked in by 10:00 for last entry at 10:15) and (Visitors to be booked in by 14:30 for last entry at 14:45)


Booking information:

To book by telephone, using a Visiting Order that you have been sent, please call 01780 795156, the Visit Booking line is open Monday to Friday, 13.30 to 16.30.

Or

Book online, visit: www.gov.uk/prison-visits

Please be advised that online bookings using your mobile phone do not always send the request successfully to the establishment, therefore we recommend you use a Desktop or Laptop when booking online.  If you are unsure about whether your request has successfully been received then please contact the appropriate Visit Booking Line.

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

You can choose up to 3 possible dates and times. Prison booking staff will check what's available and confirm your visit by email.

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please call 01780 795156 which is open Monday to Friday, 13.30 to 16.30.Additional information: Please be aware that you will not be allowed into the Visits Room after 10:30 in the morning and 15:00 in the afternoon.

You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Visiting Orders: Only those visitors named on the visiting order will be allowed entry. This includes children.

There are three types of visiting order.

  • White - Statutory
    May be used at any visits session. They are valid for 28 days from the date of issue.
  • Yellow - Privileged
    May be used on Wednesday afternoons and Saturday & Sunday mornings only.
  • Pink - Closed
    For closed visits

For prisoners recently transferred into HMP Stocken, one visiting order from their previous prison will be honoured.
Visitors must produce two of the following as proof of identity:

  • Passport,
  • Driving Licence,
  • Birth Certificate,
  • Senior Citizens public transport pass,
  • Annual public transport season ticket,
  • Employers ID card that shows employee's photo,
  • Rail or bus pass with photo,
  • Cheque book or credit card,
  • Young person's proof of age card,
  • Trade Union or National Students card

Mother and baby: Baby bottles will be heated in the Visitor's Centre on request. If you wish to breast feed in private please ask one of the staff.

Prams, pushchairs and buggies are not allowed in the visits room. You may leave these in the Visitor's Centre. You may take a baby's bottle and baby food into the visits room but no nappies or wipes. These are available to you in the visits room on request from the staff.

Inside the visits room: On entering the visits room please hand your visiting order to the officer sitting at the top table. The officer will then allocate you a table. There is a WRVS refreshments bar inside the visits room selling confectionery and cold drinks. There are also hot drinks/cold drinks/snacks vending machines and a water machine. There is a limit of £20 in change per group.

Children's facilities: Children's Links staff will be available to provide activities that support family ties by engaging children in arts and crafts during visits. There are highchairs and baby recliners available for very small children. If you require nappies and baby wipes, please ask one of the staff in the visits room.

Dress code for visitors

Visitors to HMP Stocken must be dressed appropriately at all times, which will reflect in our aim to create a family atmosphere.  This instruction applies to all visitors to the establishment regardless of age and gender.

At HMP Stocken it is considered to be inappropriate to wear the following types of clothing:

  • Short/cropped tops that reveal naked midriff
  • Low cut tops or shirts that unbutton to reveal cleavage or bare chest
  • Vests (as a single garment)
  • Mini-skirts that are shorter than knee length and expose thighs
  • Shorts that are shorter than knee length and expose thighs
  • All types of see-through clothing
  • Headwear (other than for religious purposes)
  • Clothing that displays offensive material

Official visits
Wednesdays & Thursdays: 13:45 to 16:45

Official visits can be booked only by emailing a request to officialvisits.stocken@hmps.gsi.gov.uk.

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at www.prisonvoicemail.com.

How to get there: HMP Stocken is situated near the village of Stretton off the A1, exit onto the B668.

  • Train: The nearest stations are Stamford, Grantham and Oakham. You will need to take a taxi from the station to the prison.

Local taxi companies include:

Oakham
Berridge Taxis – 01572 756088
Young's Taxis – 01572 813053
Kevin's Taxis – 01572 720136

Stamford
Associated Silver Cabs – 01780 482800
Star Line Cabs - 01780 763245

  • Car: North and Southbound on the A1 exit B668 – Stocken is signposted from this point. On arrival at the prison, please use the main car park.
Her Majesty's Prison & Probation Service

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