Regime

Monday to Friday: 

07:45 - 08:30 Applications, Continental Breakfast, Medication, Triage
08:30 - 08:45 First main movement  to activities Gym,  Video Courts/Links, Visits (Social & Official), Healthcare appointments and day care, Education, All work Parties, Gardens, Kitchen, Laundry, offending behaviour groups, Library.

09:00 - 09:45 Ones & Twos, all wings.
10:00 -10:15 Secondary movement back to Wings Gym, Visits, Video Courts/Links, Healthcare.
10:15 - 10:30 Secondary movement return to activities Gym, Visits, Video Courts/Links, Healthcare
11:45 - 12:00 First main Movement back to Wings Gym,  Video Courts/Links, Visits (Social & Official), Healthcare appointments and daycare, Education, All work Parties, Gardens, Kitchen,  Laundry, offending behaviour groups, Library.

12:00 - 12:30 Serve Lunch out-of-cell
12.30 - 12.45 Lock-up & Roll Check
12:45 - 13:30 Patrol State Staff Break
13:30 Unlock  
13:30 - 13:45 Second main movement to activities; Gym,  Video Courts/Links, Visits (Social & Official), Healthcare appointments and day care, Education, All work Parties, Gardens, Kitchen,  Laundry, offending behaviour groups, Library.
Muslim Prayers Friday only 

14:00 – 14:45 Threes and Fours, all wings
15:00 – 15:15 Secondary movement back to Wings; Gym, Visits, Video Courts/Links, Healthcare, Muslim prayers Friday only 
15:15 – 15:30 Secondary movement return to activities Gym, Visits, Video Courts/Links, Healthcare
16:45 - 17:00 Second main Movement back to Wings Gym,  Video Courts/Links, Visits (Social & Official), Healthcare appointments and daycare, Education, All work Parties, Gardens, Kitchen, Gym, Laundry, offending behaviour groups, Library. Serve Tea out of Cell. Lock-up & Roll Check
 
Saturday: 

09:30      Unlock Continental B/fast ,Applications ,Medication and Triage, Association
09:30      Single Movement 1st Movement return from Gym AM
09:45 – 10:00 Main Movements to Activities Visits, Gym
11:00 – 11:15 Main Movements back from Activities Visits, Gym
11:15 – 12:00 Fresh Air Ones and Twos all wings
12.00 - 12.30   Serve Lunch out of cell
12.30 - 12.45   Lock up Roll Check
12:45 - 13:15   Patrol State Staff Break
13:15       Unlock Association
13:30 – 13:45   Main Movements to Activities 1st Visits Session PM, RC Mass, Gym
14:30 Single Movement 2nd Movement to Gym PM
14:45 – 15:00 Main Movements back from Activities 1st Visits Session PM, RC Mass, Gym
15:00 – 15:15 Main Movements to Activities 2nd Visits Session PM
15:15 – 16:00 Threes and Fours all Wings.
16:15 – 16:30 Main Movements back from Activities 2nd Visits Session PM, Gym
17:00 - 17.45 Serve Tea out of Cell
17:45 - 18:00 Lock-up & Roll Check Staff off duty
 
Sunday: 

09.30 Unlock Continental B/fast ,Applications ,Medication and Triage, Association
09:45 – 10:00 Main Movements to Activities Visits, 1st Church Service. Gym
11:15 – 11:30 Main Movements back from Activities Visits, 1st Church Service, Gym
11:30 – 12:00 Fresh Air Ones and Twos all wings
12.00 - 12.30 Serve Lunch out of cell
12.30 - 12.45 Lock up Roll Check
12:45 - 13:15 Patrol State Staff Break
13:15 Unlock Association
13:30 – 13:45 Main Movements to Activities 1st Visits Session PM, Gym
14:45 – 15:00 Main Movements back from Activities 1st Visits Session PM, Gym
15:00 – 15:15 Main Movements to Activities 2nd Visits Session PM, Gym
15:30 – 16:00 Fresh Air Threes and Fours all Wings
16:15 – 16:30 Main Movements back from Activities 2nd Visits Session PM, Gym
17:00 - 17.45 Serve Tea out of Cell
17:45 - 18:00 Lock-up & Roll Check Staff off duty
 
Chaplaincy

The Chaplaincy provision at HMP Thameside is provided by Christian and Muslim Chaplains as part of the Equality, Diversity and Faith Team. Their main role is the pastoral care of all, regardless of faith.  Sessional chaplains of other faiths visit as specific needs arise.

Friday (Jumah) Prayers: 13.45 hours Fridays
Roman Catholic Mass: 13.45 hours Saturday
Church of England / Free Church: 10.00 hours Sunday

Healthcare

Harmoni for Health provide Healthcare to HMP Thameside.  The service provision is covered by qualified nurses 24 hours a day and GP clinics run 6 days per week, with out of hours provision if required.   

The service aims to:

  • Advise and support patients 
  • Provide information on Healthcare services 
  • Listen to concerns, suggestions or queries 
  • Help sort out problems quickly 

Specialist Clinics:

  • CPN 
  • Dentist 
  • In Reach 
  • Optician 
  • Physiotherapy 
  • Podiatry 
  • Psychology 
Integrated Drug Treatment Service (IDTS) is provided in conjunction with Turning Point and a specialist unit is provided in the house block for prisoners undertaking this treatment.  

Patient Advice and Liaison Service (PALS)

PALS is here to help when you need advice or wish to make a complaint.  As a patient, relative or carer PALS provide confidential advice and support, helping you sort out any concerns that you may have about any aspect of NHS care.
Pals acts independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations to negotiate prompt solutions.  If necessary, they can also refer patients and families to specific local or national based support agencies.

Catering

At HMP Thameside we provide menus that are nutritionally balanced and take into account the dietary preferences of prisoners. Prisoners can pre-select their meals from a 4-week menu cycle that is displayed in-cell on their interactive system.  Prisoners are able to order their meal choices via the in-cell interactive system, and if required, the menu on the in-cell system can be provided in a language other than English.

Prison Shop

At HMP Thameside we operate a cashless prison system and provide a shopping experience for prisoners that enables them to buy a range of retail goods, including the purchasing of telephone call time via their in-cell interactive system.  We ensure that the goods and products available to buy meet the needs of a mixed prisoner population. In addition, we will engage prisoners through the Prisoner Information and Activities Committee (PIAC) meetings in developing the shop product list.

CMS/Telephony

In encouraging prisoners to take responsibility for themselves and their sentence we have provided an integrated Information Communications Technology (ICT) system.  Using the Custodial Management System (CMS) provided prisoners are able to self-manage themselves and their sentence.  Capabilities include:

  • Menu ordering
  • Canteen ordering
  • Visits Booking
  • General Applications
  • Emailing Healthcare, Reception and Education
  • Gym booking
  • Applying for sentence planning advice and counselling and appointments
  • Applying for work
  • Making their own Healthcare appointments

Staff are able to respond electronically to requests and applications, creating an efficient and fully auditable system for prisoner applications.

In addition it offers provision of a VLE (virtual learning environment), training and information services that will enable them to develop and improve their information and communication skills. The VLE provides access to online training courses and training material with the ability to enable the prisoners to complete education courses that may provide a range of widely recognised qualifications including NVQs. Microsoft Office and or Open Office applications will be made available to the prisoners to improve basic keyboard, word processing, literacy skills.  Systems may be configured with other limited language options (upon request) that may meet the requirements of a subset of foreign national prisoners.  

HMP Thameside operates a cashless telephone system operated via a smart card system and Personal Identity Number (PIN). The PIN phone system includes a comprehensive voice recording system that will record and retain all prisoner voice call other than those protected by legal privilege.   Prisoners may have up to 15 personal and 10 legal telephone numbers, subject to security vetting and public protection measures.  Staff are also able to phone prisoners in cell but prisoners cannot receive external telephone calls.

Prisoners have the facility to make calls to key departments within the establishment such as Reception and Education, to encourage responsibility and self-management.  They are also able to phone Healthcare in case of emergencies.  All departments are contactable via the in cell IT system.

Prisoners Finance

As a prison we have provided a comprehensive Prisoners Cash Management System that allows prisoners to manage their own private spends and earning accounts via their in-cell interactive system. Prisoners have the ability to manage their shopping, phone account, savings account,  make applications to transfer money out, transfer money in by cheque or postal order, check their wages, exchange foreign currency, payback any advances on arrival, and check their transaction history and balances in real time.

Business Services Work Parties

As part of the Business Services function, we offer prisoners opportunities to apply for positions in key jobs and work parties e.g. Kitchen, Bistro, Grounds, Waste Management, Environmental, Shop, Laundry and Painting.  Within each of these areas there are openings for prisoners to acquire new skills and improve on current abilities. Prisoners also have the prospect for those who wish to acquire skills and accredited qualifications.

Learning and Skills 

The focus of Education at HMP Thameside is to address Functional Skills in English, Maths & ICT in order to support learners to gain the most out of life, learning & work.  The tools learnt will enable them to apply their knowledge and understanding to engage competently and confidently in all education subjects, both in and outside of the prison.   Most courses are accredited and will also include:
  • Understanding Business Enterprise Activities 
  • Personal & Social Development 
  • Peer Mentoring 
  • Food Safety 
  • Health & Safety at Work 
  • Storage & Logistics /Warehousing 
  • Horticulture 
  • Fitness Instruction 
  • Healthy Eating/ Nutrition & Exercise 
Prisoners unable to access these classes will be accommodated through 1-1 tuition and through our outreach provision.  The courses provided will be reviewed constantly to reflect learner & local labour market needs.

Physical Education

The Physical Education Department comprises of four different training areas, the cardio suite, weights room, indoor sports hall and a FIFA regulation size 3G outdoor football pitch. We currently offer various activities such as:  Insanity classes, circuit classes, kettlebell classes, racquet sports, basketball, volley ball and football, exercise to music and aerobics.   Our staff also provide training plans tailored made to suit each individual on request.   We can also offer one to one training or group training sessions.   As part of the gym facility we can offer qualifications in sport through Kensington and Chelsea College which allow prisoners to gain their Level 2 Fitness Instructor or study towards a Level 2 qualification in nutrition.  There is also the opportunity to gain sports coaching qualifications which are sport specific through links made within the local community and are delivered by outside agencies.   We offer remedial gym classes to those unable to partake in full physical activity due to illness or injury, we also offer over 45 classes and ensure all our client groups are able to participate and attend the gym regardless of ability.

Offender Management

Included in our bid we have committed to working with our partner agencies, Catch 22 and Turning Point with regards to delivering and effective and relevant Offender Management Service.  All delivery will be underpinned by the Reducing Re-offending “Seven Pathways”.

Catch 22 will offer several courses including a Fathers Project.  This will aim to enhance peoples skills around working with young children, it will cover specific first aid issues, look to improve knowledge and awareness around child health and progression and more practical elements such as nappy changing and feeding babies.  Other courses available will be Safer Communities and Behaviour Management.

Turning Point work alongside SERCO, Harmoni for Health, Catch 22, KCC & Prospects in helping offenders recognise and challenge a whole range of issues around Drug and Alcohol misuse. Encouraging recognition and personal responsibility and promoting the concept that “recovery is possible” can start whilst at HMP Thameside.

We look at the whole person and have designed a range of interventions that lead to real and meaningful life changing outcomes. We have established links with our community partners to ensure the work we do is realistic and reflects the needs and resources of the communities our offenders will be released to.

Prospects – Careers Information Advice Service

Many prisoners may need help with their career, finding or changing their job and improving their skills.  A CIAS adviser offers careers and skills advice to help improve job prospects.  They also offer support and motivation for offenders to plan their future by linking their personal interests and skills to a job or career.  

CIAS advisers will set up a face to face advice session to help men identify their pre and post release work, training or employment goals and develop their own personal action plan with the steps they need to get there.  They will keep in touch with offenders in custody offering support and encouragement to help them stay on the right track.  CIAS advisers will work with other providers and specialist agencies in custody and in the community to help men prepare for release.

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