Money Claim Online
Money Claim Online (MCOL) is part of the County Court Business Centre and was set up in 2001 to support government policy in making justice affordable and accessible to all.
This online service allows county court claims to be issued for fixed sums up to £100,000 by individuals and organisations over the internet, anywhere, anytime. This pioneering work is the first example in this country of what has been called a ‘Cyber-Court’, and has drawn interest from governments around the world including Poland and the USA. MCOL is now issuing more claims than any local county court – 133,546 in 2010/11.
MCOL enables a claimant to request a claim online, check the status of the claim and, where appropriate, request entry of judgment and enforcement by warrant of control. Payment of the court fee can only be made using a credit or debit card and such fees are non-refundable. Defendants can also use MCOL to reply to and check the status of their claims online.
Before using MCOL to issue a claim, please consult the MCOL user guide for claimants.
Further information on the Directgov website
Customer Help Desk
A Customer Help Desk supports MCOL. Before contacting the Helpdesk please ensure you read the Frequently asked questions
The help desk is based at the County Court Business Centre (CCBC), where the staff have experience of administering a centralised system.
The help desk can be contacted during business hours (Monday to Friday between 09:00 and 17:00) in the following ways
- By email: email@example.com
- By phone – 0300 123 1057 or 01604 619402
- By post – Money Claim Online, Northampton County Court, 21-27 St Katherine's Street, Northampton, NN1 2LH
User ID and Password
Upon completion of registration with the Money Claim Online website please ensure you keep a note of the 12 digit User ID and your password.
Should you misplace this information we may be unable to retrieve the details of your Money Claim on line account which may result in your inability to access the Money Claim Online website in future.