CPR web questionnaire


The LCD CPR site has been up and running for nearly two years and we're looking to see if we can improve the electronic delivery of Civil Procedure Rules.

In order to help us deliver the services that will be most useful to you, I'd be most grateful if you could spare a few minutes to complete this questionnaire.

When you have completed the form, click on the Submit button at the end. Copies of your completed questionnaire will be sent to our publishers The Stationery Office (TSO), for collation, and to me, for interest. Your contact details are not required. However, we will keep your details on file should you agree to take part in a follow-up exercise (see Q.24). Please feel free to miss out any question you wish, but obviously the fuller your answers the more useful the questionnaire will be to us.

We are governed by UK Data Protection legislation, which means that we follow extremely strict security procedures for storing and disclosing information, and to prevent its unauthorised access. Please see TSO's privacy statement.

Mike Wicksteed
LCD Web Editor
31 October 2000


General
1. How did you learn about this site?
 
2. I have been using the LCD CPR website since:
 
3. Which sections do you visit and how often?:
 
Daily Weekly Monthly Never
Updates
Current Versions
Commentary
Link to Court Service
website for Forms
4. Do you use other CPR websites? If so, which ones?:
 
5. How interested would you be in the following new services?:
 
Very Interested Quite Interested Not Interested
E-mail alerts informing users of new content
An amendment tracking service, enabling users to refer to previous versions of the Rules
Interactive forms on the website
6. Are there any other features or services you would like to see on the CPR website?:
 

Updates
7. How often would you like to see the CPR website updated?:
 
 
8. Do you find that the actual changes are sufficiently well identified in each update?:
 
  If "no" how do you suggest we improve this?
9. How do you find out about changes on the CPR website?:
 
  If you chose the second option above, by which service did you find these changes?

Forms
10. Do you complete the PDF CPR forms electronically?:
 
  If yes, which software do you use?:
 
 
11. Would an alternative format, other than PDF, be better for you?:
 
  If yes, please state an alternative format
12. Do you need to save the completed forms?:
 

Data Formats
13. Which format(s) do you.....:
 
Use the most Prefer
Word - Update only
Word - Consolidated
HTML - Update only
HTML - Consolidated
PDF - Update only
PDF - Consolidated
14. Do you download information from the website to your own computer or view online?:
 
15. How much do you regularly download to your own computer from the website?:
 
16. How much do you print off?:
 
17. How frequently do you print off information?:
 
Zip Files
18. Do you use the zip option?:
 
19. If the newly amended files only were offered in a zip option at each update would you use it?:
 
20. Would you have use for a Word 6 zip version of all 54 Parts in a single file?:
 

Printed & CD-ROM Versions
21. Have you purchased a printed version of Civil Procedure Rules?:
 
  If "yes", from which publisher?
 
  If "no", why not?
22. If you subscribe to TSO's print and CD version of Civil Procedure Rules, do you find the CD useful?:
 
  Any comments about the CD?

Improvements
23. If there was only one thing we could improve on our site, what would make the biggest difference to you?:
 
24. We'd welcome any other comments you may have about the website:
 
25. In what capacity do you use the CPR web version?
 
 

Personal details/Customer Information(optional)

Please complete the first three boxes. If you would like to participate in further research, please fill in your contact details.

  Name:
  Job Title:
  Company Name:
  Company Address:
  Telephone Number:
  Fax Number:
  E-mail address:

Technical
26. Do you know which browser you use to view the CPR website?:
 
  If so, please select from the list