Suspected abuse of a vulnerable adult
What is abuse?
Abuse may consist of a single or series of repeated acts and may occur as a result of a failure to undertake action or appropriate care tasks. In some cases abuse is clearly deliberate but sometimes it happens because somebody does not know how to act correctly or they do not have appropriate help and support.
What to do if you suspect abuse?
If you have concerns about the actions of an attorney acting under a registered Enduring Power of Attorney or Lasting Power of Attorney, or a Deputy appointed by the court of Protection, you should contact the Compliance Unit of the Office of the Public Guardian (OPG) on their dedicated phone line for reporting concerns: 0115 934 2777. The OPG can investigate the actions of a Deputy or Attorney and can also refer concerns to other relevant agencies. When it makes a referral, the OPG will make sure that the relevant agency keeps it informed of the action it takes. The OPG can also make an application to the Court if it needs to take possible action against the attorney or deputy.
Further information
Safeguarding vulnerable adults policy (PDF 0.23MB)
A framework for delivering the OPG’s role in safeguarding vulnerable adults.
OPG safeguarding vulnerable adults procedures and guidance (PDF 0.48MB)
Supporting the OPG Safeguarding Vulnerable Adults Policy. It provides OPG staff with guidance on the procedures and timescales to be followed in response to allegations, suspicions or reports of abuse of a vulnerable adult.
The OPG has also worked together with Local Authorities to set up a joined-up approach for responding to concerns of the abuse of vulnerable adults.
Outlining the respective roles and powers of the Court of Protection, OPG and Local Authorities in safeguarding vulnerable adults.
