Just satisfaction? What drives public and participant satisfaction with courts and tribunals
Date: 27 March 2008
This report reviews existing research on drivers of public and participant satisfaction with courts and tribunals. It examines both UK and international evidence (published from 2000 onwards) on what factors may be associated with satisfaction with, and trust in, the justice system.
- Just satisfaction? What drives public and participant satisfaction with courts and tribunals (PDF 0.44mb 94 pages)
- Just satisfaction? - research summary (PDF 0.15mb 4 pages)