The Tribunals Service (Employment) Stakeholder Groups are made up of representatives from organisations who are actively involved in the continued development of the Tribunals Service. The National User Groups in England & Wales and Scotland are comprised of a representative group of stakeholders, with experience in various fields, perform a consultative role in order to build on existing good practice.
Previous minutes from this from all boards and groups can be requested by email
Employment Tribunal System Steering Board
National user group (NUG)
The Employment Tribunals has two National User Groups; one for England & Wales and one for Scotland. Meetings are held twice a year and provide customers, partners and providers with the opportunity to raise issues or concerns regarding the quality of information and service provided by the organisation
National User Group minutes - 01 October 2014 (PDF 0.05mb)
National User Group minutes - 01 July 2014 (PDF 0.04mb)
Local user groups
- There are 44 local user focus groups per year, held in 25 major towns and cities.
- The meetings provide customers with the opportunity to raise issues or concerns regarding the quality of information and service provided by ET
- They are used as a forum for consultation and to encourage feedback from users on strategic issues and are represented by a range of user groups i.e. Legal professionals and others.
- A member of ET Management is always present.