Alternative dispute resolution

A group of people in discussion

Courts should be the last resort for people involved in civil or family disputes. Mediation is an alternative to litigation and can be cheaper, quicker and less stressful. It is a voluntary process where a neutral third party helps both sides to agree on the outcome of their dispute.

For claims generally above £5,000, we help fund the National Mediation Helpline. This is a service that can arrange a fixed-fee, time-limited mediation appointment with an accredited provider. For small claims, we offer an in-house service at no additional cost for people already involved in a claim.

The Family Mediation Helpline offers referrals to family mediation services. Legal aid is available subject to eligibility.

Contact us: email or telephone 020 7210 8273 for civil mediation enquiries.

Contact us: email or telephone 020 7210 8323 for family mediation enquiries.

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