HM Courts & Tribunals Service


HM Courts & Tribunals Service was created on 1 April 2011. It brings together HM Courts Service & Tribunals Service into one integrated agency providing support for the administration of justice in courts and tribunals.

HM Courts & Tribunals Service is an agency of the Ministry of Justice. It uniquely operates as a partnership between the Lord Chancellor, the Lord Chief Justice and the Senior President of Tribunals as set out in our Framework Document.

The agency is responsible for the administration of the criminal, civil and family courts and tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. It provides for a fair, efficient and effective justice system delivered by an independent judiciary.

HM Courts & Tribunals Service aims to ensure that all citizens receive timely access to justice according to their different needs, whether as victims or witnesses of crime, defendants accused of crimes, consumers in debt, children at risk of harm, businesses involved in commercial disputes or as individuals asserting their employment rights or challenging the decisions of government bodies.

From April 2011 the agency employs 21,000 staff operating from around 650 locations. It has a gross annual budget of around 1.7bn, approximately 585m of which is recovered in fees and income from service users. It handles over 2 million criminal cases, 1.8 million civil claims, more than 150,000 family law disputes and almost 800,000 tribunal cases annually.

HM Courts & Tribunals Service works with a range of Government departments and justice agencies to ensure access to justice is provided in the most timely and effective way possible.

The agency's work is overseen by a Board headed by an independent Chair working with non-executive, executive and judicial members. The Board ensures that the agency delivers the aims and objectives set by the Lord Chancellor, the Lord Chief Justice and the Senior President of Tribunals.

History of tribunals reforms

Welsh Language

We have adopted the principle that in the conduct of public business and the administration of justice in Wales we will treat the Welsh and English languages on a basis of equality. Our Welsh Language Scheme sets out how HM Courts & Tribunals Service will give effect to that principle when providing services to the public in Wales.


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