Belmarsh prison visiting information
The main centre opens its doors at 08:30 but you can start booking your visits via the enrolment centre from 08:00.
Visitor centre: There is a family-friendly visitor's centre run by PACT, a national charity. Visitors are offered a warm welcome, information and support. For more information please go to https://www.prisonadvice.org.uk or call 020 8317 3888 to speak to a member of the PACT team.
Social visiting times
Tuesday: 09:15-11:15, 14:15-16:15
Wednesday: 09:15-11:15, 14:15-16:15
Thursday: 09:15-11:15, 14:15-16:15
Friday: VP’s 09:00-10:30
Saturday: VP’s 09:15-11:15, 14:15-16: 15
Sunday: 14:15- 16:15
If you are unable to book online you can call the following numbers:
0208 331 4760/4773
The booking line is open Monday – Thursday 10am to 4pm and Friday 10am to 12.30pm.
You can book visits over the counter when visiting HMP Belmarsh.
HSU and SSU – Tuesday, Thursday, Saturday and Sunday - AM
Opening times for HSU are the same as main visits
Social visitors booking in cut off times are enrolment 9.15a.m and be at the gate for 9.30am for morning visits. For afternoon vistis, enrolment 14.15pm and be at the gate by 14.30pm.
There is a maximum of 6 visitors with no more than 3 adults over the age of 18.
There is a family-friendly visitor's centre run by the Prison Advice and Care Trust (PACT), a national charity. Visitors are offered a warm welcome, information and support. Further information can be found on the PACT website or by calling 0208 317 3888 to speak to a member of the PACT team.
Alternatively further information can found on:
Tuesday 09:15-10:15, 10:15-11:15,14:15-15:15 & 15:15-16:15
Wednesday 09:15-10:15, 10:15-11:15,14:15-15:15 & 15:15-16:15
Thursday 09:15-10:15, 10:15-11:15,14:15-15:15 & 15:15-16:15
HSU and SSU - Tuesday and Thursday
Official/legal visits can be booked via the following email address:
If you are having trouble with this you can call the following number 0208 331 4750
All solicitors have central authorisation to bring into HMP Belmarsh any laptops including those with webcams, USB and CD’s. We suggest that you load any material that you wish to view with your client onto this machine prior to your visit.
We want to feel comfortable in what you wear whilst you visit Belmarsh. However due to our Security Restrictions and to save any embarrassment we have included some guidelines.
- Please do not wear any see through, revealing clothing or crop tops which reveal the stomach
- Skirts, dresses and shorts should be around knee height
- All clothing bearing slogans that are deemed racist, insulting or derogatory will not be allowed to be worn.
- Only children and Police Officers can wear uniforms
- Visitors can not wear watches
- Jewellery is best kept to a minimum (Earrings to be studs / small hoops only - use a ten pence as a guide for hooped earrings)
- Please do not wear chains that resemble key chains
- Ponchos cannot be worn
- Please wear your clothing as intended to be worn
- Underwear must be worn
- We do not allow football slogan clothing
- Baseball caps, sunglasses or florescent tops cannot be worn
- If you are wearing trousers only one pair of trousers to be worn
- Diaries can be left in your locker
- We appreciate that fashion changes from time to time and ripped clothing is quite fashionable however but we cannot allow ripped or damaged clothing into Belmarsh.
- Hats, scarf’s and gloves (Must be removed when in hall) unless religious headwear or for medical purpose.Most footwear is allowed (Except steel toe cap footwear, football boots or similar footwear) Boots must be no higher than below the knee. No Heelies.
Hairdressings is always very tricky we would ask that you keep clips, slides, and other hair accessories to a minimum.
Further information can be found on our visual guide
Prison Voicemail service
Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at prisonvoicemail.com.
E-mail a prisoner
Did you know that you can now e-mail a prisoner? This is the fastest way to contact your loved ones.
Please visit www.emailaprisoner.com to find out more
Sending money to prisoners
Did you know you can send money to someone in prison electronically? You can use this service to make a payment by debit card.
You can also find out how to make a UK bank transfer to a prisoner by:
- online banking
- mobile banking app
- telephone banking
Your money won’t reach the prisoner if you make a transfer from a bank branch or non-UK account.
This service is free and secure, and available in all public prisons in England and Wales. You can’t use the service to send money to someone in a private prison.
Visit the following website for more information https://www.gov.uk/send-prisoner-money
If you can’t use a computer without help.
You can call the helpline if you want to use the online service but need help using a computer. An adviser will take you through the service step by step.
Support helpline: Telephone: 01216 262 704, Monday to Friday, 9am to 5pm
HMP Belmarsh is a smoke free prison. Management want the establishment to be a clean, healthy and decent place for all those who live, work and visit here.
We are aware that this will cause stress and anxiety for those who currently smoke and are transferred here but we have numerous avenues of support to help them manage this, including nicotine replacement therapy (NRT).
Visitors will still be able to smoke outside the establishment using the designated smoking shelter situated outside the visitors centre main entrance.
Please support those you have come to visit.
How to get there:
- Bus: From Woolwich Arsenal Station catch the 244/380 bus to the prison. The bus stops are situated directly outside the exit from the railway station.
- Train: The nearest stations are Woolwich Arsenal and Plumstead. Catch a bus from Woolwich Arsenal station to the prison, or walk from Plumstead station (contact the visitor centre for details).
- Approach from M25 Dartford Bridge/Tunnel:
- Heading South - over Bridge: Take first slip road immediately after tolls, (NB head for 4 left hand tolls when coming over the bridge). Signposted A206. First exit at roundabout and come over the motorway. Then to * (below):
- Heading North - towards tunnel: Take last exit (Junction 1) before tunnel signposted A206 Crayford/Erith. Then to * (below):
- *: Roundabout over M25 - signposted A206 Crayford/ Erith. University Way.
- Roundabout end of University Way/ dual carriageway signposted A206 Crayford / Erith.
- Into Bexley / single carriageway / roundabout.
- 4th exit signposted Erith A206 Crayford/Erith
Roundabout end dual carriageway
- 2nd exit signposed Woolwich/ Thamesmead A206
- Roundabout 2nd exit signposted A2016 Thamesmead, Plumstead, Woolwich
- Series of roundabouts signposted A2016 Thamesmead, Plumstead, Woolwich
- Dual carriageway towards Thamesmead, roundabout signposted Western Way
- Signpost to Belmarsh and Courts - left slip road at traffic lights.
- Approach from Woolwich: Proceed along Plumstead Road, turn left into Pettman Crescent (just before Plumstead Bus Garage) then take the second left at the traffic lights into Western Way. Belmarsh is situated approximately half a mile down on the right-hand side. Follow signs for HMP Belmarsh and Courts.
- Approach from Plumstead: Proceed along Plumstead High Street, turn right into Pettman Crescent (just after Plumstead Bus Garage) then take the second left at the traffic lights into Western Way. Belmarsh is situated approximately half a mile down on the right-hand side. Follow signs for HMP Belmarsh and Courts.
- There is a visitors' car park.