Bristol prison visiting information

Social visits

Sun - Sat (except Thursday):
14:00 - 16:00 excluding Christmas Day, Boxing Day & Good Friday.

Booking information:

To book online, visit:

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

You can choose up to 3 possible dates and times. Prison booking staff will check what's available and confirm your visit by email.

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please call 0300 060 6510, lines open Monday-Friday 08.00-18:00.

Alternatively you can use the telephone number above to book

Additional information: For more information, please see the visitors' centre website, phone 01179 244866, or email
You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Visitor Centre
There is a family-friendly visitor's centre run by the Prison Advice and Care Trust (PACT), a national charity. Visitors are offered a warm welcome, information and support. Further information can be found on the PACT website or by calling 01179 244 866 to speak to a member of the PACT team.

Official Visits
Mon - Fri: 09:00 - 11:00 & 14:00 - 16:00

Booking information: Please pre-book visits on 0300 060 6510.

Official visits by email:

Additional Information: Video link may also be available on request.

Visits can be booked up to 14 days in advance. All visits need to be booked one clear working day in advance, for example, if you are visiting on a Monday, you will need to book by the Thursday the previous week.

Prison Voicemail service
Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at

How to get there:

  • The nearest railway stations are Bristol Temple Meads and Bristol Parkway.
  • All buses numbered from 70 to 79 pass the prison and can be caught from near the Central Bus Station.
  • Cambridge Road is a side street of the main A38 (Gloucester Road) around 2 miles from City Centre.
Her Majesty's Prison & Probation Service


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