Swansea prison visiting information

Social visits (Family and Friends)

Monday - Friday:
13:45-14:45 (check in between 13:00-13:30)
15:15-16:15 (check in between 14:30-15:00)

Saturday & Sunday:
09:30-10:45 (check in between 08:45-09:15)
13:45-14:45 (check in between 13:00-13:30)
15:15-16:15 (check in between 14:15-14:45)

Note: Arriving outside of the check in times will mean being turned away from HMP Swansea.

Booking online

To book online, visit: www.gov.uk/prison-visits

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

You can choose up to 3 possible dates and times. Prison booking staff will check what’s available and confirm your visit by email.

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please email socvisswansea@justice.gov.uk.

Telephone booking information: Phone number 01792 485322. Line open Monday to Friday 08:30 - 11:45 & 13:45 - 15:45. All visits must be booked at least 24 hours in advance.

Additional Information:
Visitors may also be searched by our dog handling team, where circumstance identified by staff deems this to be appropriate.

What does a drug dog do?
A drug dog has been trained to recognise the scent of a range of drugs. The dog will be on a lead and controlled by a trained officer. If the dog detects the scent of drugs on a person, it has been trained to indicate this; usually by sitting or by standing in front of them.

What if the dog picks me out?
You may be searched to check if you are carrying drugs. If you are, the Police will be called and you will be arrested. If no drugs are found, you May still have to visit in closed conditions. If a child is found to have drugs on them, the parent or carer with them will be held responsible.

  • Tissues and handkerchiefs cannot be brought into the visits hall
  • Clothing & behaviour deemed inappropriate can lead to being refused
  • entry on Security Grounds.  Appropriate skirt length when above the knee
  • must cover the middle & inner thigh and rear.  Cleavage, midriff and torso
  • must be covered to the standard declared by any member of staff who
  • challenges the wearer
  • Two pairs of trousers being worn at the same time by a visitor is not permitted
  • Items covering face and/or head such as sunglasses, hats and scarves are
  • not permitted (with the exception of headscarves worn for religious
  • purposes)
  • Footwear cannot contain steel toecaps or spikes
  • Bras and camisoles are not deemed appropriate as external tops

You may be entitled to help with your travel expenses. Please visit the Assisted Prison Visits Scheme page for more information.

Official visits

Monday – Friday: 8.30am, 9.15am and 10.00am (all sessions are 45 minutes in duration)

Booking Information:
Phone number 01792 485322.  Lines open Monday to Friday
8.45am to 11.45pm and 13.00pm to 15.45pm.  All visits must be booked at least 24 hours in advance.

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at www.prisonvoicemail.com.

Visitor Centre
There is a family-friendly visitor's centre run by the Prison Advice and Care Trust (PACT), a national charity. Visitors are offered a warm welcome, information and support. Further information can be found on the PACT website or by calling 01792 485300 to speak to a member of the PACT team.

How to get there:

  • Take any bus to the Quadrant Bus Station, walk to the seafront, cross two sets of traffic lights and the prison is on your right hand side.
  • Take a train to Swansea. The prison is about a twenty minute walk away. Walk to the seafront, cross several sets of traffic lights and the prison is on your right hand side (County Hall is opposite).
  • From the M4 westbound exit at junction 42 and then take the A483 (Fabian Way), go past the Amazon warehouse, which is on your right-hand side. Go through the next 5 sets of traffic lights (you will pass a Sainsburys on your left at the third set of lights). Go along the sea front, through four further sets of traffic lights. The prison is on your right hand side.
  • There is a pay and display car park across the road
Her Majesty's Prison & Probation Service


Get email alerts
Find a form
Find a court form