Warren Hill prison visiting information

Social visits

Friday - Sunday: 14:00 - 16:00 

Booking information:

To book online, visit: www.gov.uk/prison-visits

All you need is:

  • the name and date of birth of the person you are visiting
  • their prisoner number.

You can choose up to 3 possible dates and times. Prison booking staff will check what's available and confirm your visit by email. 

Pre-booked visits system operates Monday to Thursday 09:00hrs  to 12:00hrs on 01394 633633.   

If you've made an online visit booking request and haven't received a confirmation email within 1-3 working days, please call 01394 633633, lines open Monday to Thursday 08:00hrs to 12:30hrs. 

Please note that on Fridays the facility will be closed.   

Official visits

Wednesday: 14:00 - 16:00

Booking information: Official visits Wednesday only  Booking via 01394 633633 – bookings taken Monday to Thursday 09:00hrs  to 12:00hrs. Friday the facility for booking Official Visits will be closed.

General Information:
Escort Area/Contractor: East / GSL Local Authority:
County: Suffolk;
Suffolk Coastal Constabulary:
Suffolk Probation Service:
Suffolk Probation Service Latest HMCIP Report:  May 2011 PDF [641KB] Independent Monitoring Board: Penny Creasy - Chair

Prison Voicemail service

Social contacts can exchange voicemails with prisoners through the Prison Voicemail service, which is available at this establishment. Family members or friends sign up online and are given a unique landline phone number which they can call at any time to leave messages. The prisoner dials the same number from within the prison to listen and reply. You can find more information including pricing at www.prisonvoicemail.com.

How to get there:

HMP & YOI Warren Hill is located approximately one mile from the North Sea, adjacent to the village of Hollesley.

  • Train: Ipswich is nearest main line station 17 miles from Warren Hill. Catch connecting trains to Melton Station from Ipswich.
  • Bus: Public transport is very limited and there is no service on a Sunday.
  • Car: For those approaching from the South by car: If travelling up the A12 from London it will be easier to by-pass Ipswich by turning right at the roundabout marking the junction of the A12/A14. Follow the A14 over the Orwell Bridge and then re-join the A12 by following the Lowestoft and Woodbridge signs. Continue along the A12 for approximately three miles until you reach the Woodbridge by-pass. Do not go into Woodbridge but continue along the A12 Woodbridge by-pass until you reach the second roundabout. Here take the right turn [A1152] signposted to Melton. Proceed down the hill, across traffic lights and continue for about half a mile over a level crossing and river bridge. After the river fork right [roundabout] and take the road towards Bawdsey [and RAF Woodbridge]. Take the next fork left [signposted to Hollesley]. Continue past ex USAF base on your left. Take the next left fork. [Do not go into Hollesley Village]. Carry on and bear right at the next fork. You will see a white concrete water tower which is at a crossroads. Go straight over. You will now be going through prison property and passing houses on your left. Continue down a steep hill and for Warren Hill take a sharp left signposted HMP & YOI Warren Hill. Continue along this lane past the dairy and this will bring you to the car park and the prison.
Her Majesty's Prison & Probation Service


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