Jobs in probation

Working for the probation service

What do Probation staff do?

Probation staff oversee and work with offenders either released from prison on licence or serving community sentences, with a view to reducing reoffending and protecting the public. There are currently 35 Probation Trusts spread across England and Wales.


Probation services officers/Probation officers/Community payback officers

Assessing the risk an offender may pose to the community, and how that risk may be limited, and supervising sentences in the community. You might work in a 'field team', preparing court reports to inform sentencing decisions and supervising offenders in the community. You might also work in other settings such as prisons, 'approved premises', with victims, community payback/unpaid work, accredited programmes or victim liaison.

Probation officers tend to work with offenders who are at higher risk of harm and reoffending than those Probation services officers work with. Both roles require in-service training and qualification. A bespoke Community justice honours degree ( or graduate diploma for those with a relevant degree) combined with a level 5 vocational diploma is required to apply for Probation officer posts. A level 3 diploma in probation practice is required to qualify as a Probation services officer.

Case administrators

Case Administrators have a significant role to play in offender management. Their core duties include:

  • Providing the first point of contact for offenders, colleagues and other agencies on behalf of offender managers
  • Undertaking administrative arrangements for sentence planning and implementation
  • Generating management information and reports as required.

There are also a range of management, business and administrative roles.

Access to Probation Qualifications

The Probation qualifications framework now provides work-based pathways to for Case administrators, Probation services officers and Probation officers.

Further information can be found on local Probation Trust websites or on the Probation training Midlands consortium website

Where do I find out about vacancies?

Vacancies are generally advertised on local Probation Trust websites. To find out if there are currently vacancies in your area, visit your local Probation Trust website.

There may also be vacancies at the National Offender Management Service

Probation Service


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